GLN Admission Advice pvt ltd is customer oriented and we have customer-friendly
cancellation and refund policy. We believe it is the right of all clients to be satisfied with
services or ask for a refund or cancel a service after placing order. However,
cancellations and refunds are subject to the following terms:
You must register and choose the service and duration for which you need the
service. You must make payment in order to become eligible member with rights
to desired services.
If you place an order and make payment but if you change your plans
immediately before making any use and gaining any benefit from registration and
you wish to cancel your order you can do so. And if you cancel after making
payment but without making use of the service you can ask for a refund provided
such request is made within a week of making payment and provided we check
and find that you have not made any use of your account or gained from it. If you
consult us or our panel this means you have made use of service and you will not
be eligible for refund even though you have not proceeded further.
If you register, make payment and make use of this site and have received
services but these have not met your expectations you can ask for refund.
However, in this case we will examine the issue in detail to find out precisely the
reasons why you are not satisfied. If we are satisfied that your claims are
legitimate and based on genuine grounds we shall process your request for full
refund. If we find that we have rendered service but you have not made use of it
for any reason then, in that case, you will not be eligible for refund.
If you register but do not make any use of any service and if your service period
lapses and if you make a claim for cancellation and refund thereafter, such claim
will not be entertained. Even during pendency of service period if you do not
make use and simply lodge a claim for refund it shall not be considered. Please
decide with care before you register and make payment.
If you find we have provided misleading guidance or information you can ask for
refund and it shall be granted provided you can substantiate your claim, which
will also be verified by our panel of experts.
In any case if and when refund is initiated in part or full, it shall be made the
same way payment was originally made to us. It takes time for refunds to be
credited to your account depending on the intermediate payment processor and
the bank concerned. It may take anywhere from one week to one month and we
are not responsible for such organizations and their delays in processing and
crediting to your account. , Organizational levies & charges shall be imposed to
the client’s account
If you register and make payment and ask for services that are not available or
offered or beyond what is available then we shall cancel your subscription and
refund you the amount provided you have not made use of our site for any other
service in which such services was rendered and refund shall not be considered
after your subscription lapses.